Frequently Asked Questions

Enter your route, date and number of passengers in the flight search on the homepage. We instantly show available aircraft with USD prices — choose one and continue to booking, or send a quote request if no instant price is available. You will be asked to sign in (or create an account) before confirming.

The search price is an estimate. After you book, the operator confirms the final price. If it is higher than your estimate we send you the new price to approve before charging; if it is within your estimate we proceed with your booking.

Every price across the platform is displayed in USD.

By credit or debit card through our secure Stripe checkout, or by bank wire transfer. Bank transfers are reviewed and confirmed manually by our team.

Yes. Creating an account takes seconds during checkout and lets you follow your quotes, payments and flight status from your dashboard.

Turboprops and light, midsize, super-midsize and heavy jets. The options shown depend on your route, passenger count and luggage.

Yes. If you have a valid code, enter it on the checkout page before payment and the discount is applied to your total.

Yes. Contact us on WhatsApp at +1 302 687 9443 or email sales@altonajet.com and our team will source the right aircraft for you.

An empty leg is a one-way repositioning flight offered at a reduced price because the aircraft would otherwise fly empty. Routes and times are set by the operator and change frequently.

The aircraft already has to fly that route to reposition, so the leg is offered at a discount instead of flying empty.

No. The displayed price is indicative. When you request an empty leg we confirm the final price with the operator before any payment is taken.

Open the empty leg you are interested in and submit a request. We send you a confirmed quote to approve, and you then pay to secure it.

Yes. Opt in to daily empty-leg notifications and we will email you new deals that match your interest.

Yes. Because empty legs depend on the operator's original schedule, routes and times can change or be withdrawn at short notice.

Search by city or location with your check-in and check-out dates and the number of guests and rooms. Open a hotel to see its available room options and prices, then sign in and complete payment to book.

USD. Supplier rates are converted to USD automatically.

The price shows the room rate; any applicable taxes are itemised at checkout before you pay.

Each room rate displays its own cancellation policy and deadline before you book. Please review it carefully — some rates are non-refundable.

By credit or debit card (Stripe) or by bank wire transfer.

Once your payment is received and approved we confirm the reservation with the supplier and email you the details.

Yes. Enter a valid code on the checkout page before payment and the discount is applied to your total.

Search your pickup and drop-off points (airport to hotel or address, or the reverse), the date and time and the number of passengers. Choose a vehicle class and continue to booking and payment.

No, transfers are booked separately, but you can easily add one for the same trip.

Yes. Available vehicle classes for your route are shown with their prices so you can pick the one that suits your party size and luggage.

USD.

By credit or debit card (Stripe) or by bank wire transfer.

Cancellation terms are shown before you book. If you need to change or cancel, contact our team as early as possible.

Yes. Enter a valid code on the checkout page before payment and the discount is applied to your total.

Browse Activities, open the one you like, choose your date and the number of guests, then continue to booking and payment.

USD.

Cancellation terms depend on the supplier and are shown on each activity before you book. Please review them before paying.

By credit or debit card (Stripe) or by bank wire transfer.

After your payment is approved we confirm with the supplier and send your confirmation by email.

Yes. An account lets you complete payment securely and track your booking from your dashboard.