Altonajet's Privacy Policy has been prepared to provide transparent information on the purposes, methods, and circumstances under which the personal data of individuals using our platform is collected, used, protected, and shared with whom when necessary. Altonajet is committed to protecting the security and privacy of its users' personal data. This policy applies to all digital services (website) operated by Altonajet.
This applies to the website, mobile application, etc., and all visitors, members, and customers using our platform agree to be bound by this policy.
Altonajet complies with applicable national and international data protection legislation, such as the Law No. 6698 on the Protection of Personal Data (KVKK) and related secondary regulations, as well as the General Data Protection Regulation (GDPR). Accordingly, your personal data is always processed lawfully and fairly, accurately and up-to-date, for specific and legitimate purposes; and used in a manner that is relevant to the purpose for which it is processed, limited, and proportionate.
The provisions in this policy may be updated from time to time. In the event of significant changes, the updated policy will be published on the Altonajet platform and the effective date will be stated. It is the user's responsibility to keep track of changes to the Privacy Policy; users who continue to use the platform after the changes will be deemed to have accepted the updated policy.
When you use the Altonajet platform or contact us to use our services, we may collect various types of your personal data. This data can be categorized as information you provide directly, information automatically collected during your use of the platform, and information obtained from third-party sources:
This is used to offer you options that match your preferences. For example, if you have a request regarding a route you have frequently used before, you may be offered special deals.
Your approximate location information can be obtained through this method. This allows us to provide you with suggestions for the nearest airports or information about campaigns specific to your region. You can turn your device's location sharing settings on or off at any time.
In summary, the data collected by Altonajet is primarily that which is necessary for the provision of the service, and includes data that you provide to us or that is generated through your use We do not request unnecessary personal data from you; we strive to process your transactions with minimal data (this principle is in line with the "maximum efficiency principle (data minimization)" of the KVKK).
Your collected personal data is processed to ensure the proper fulfillment of the services provided to you, to comply with legal obligations, and to personalize your experience. At Altonajet, we use your personal data for the following purposes and, when necessary, share it with the specified parties to a limited extent:
Altonajet is responsible for ensuring security. When paying by credit card, your card information is transferred directly to the payment institution; Altonajet only sees information about whether the transaction was successful and limited card information (e.g., the last four digits of the card, card type). Cardholder verification or applications such as 3D Secure can be used to prevent fraud during payment.
This is done to the extent necessary and limited to the relevant function. For example, when a marketing automation tool is used to send email newsletters, your name and email address may be stored on that tool. All contracts with third parties include terms guaranteeing data security and confidentiality.
Altonajet will never sell your personal data to third parties without your permission or use it for marketing purposes without your consent. Sharing is only done within the scope of the legitimate purposes mentioned above and to the extent necessary. Care is taken to ensure that the parties with whom data is shared have an obligation to protect your data and maintain confidentiality.
Protection of Payment Information Altonajet places great importance on the security of users' financial information. All credit card payment transactions made through the platform are carried out in accordance with international security standards (SSL/TLS encryption, PCI-DSS compliance, etc.). Your credit card information is transmitted encrypted from your browser to the payment infrastructure provider during the payment process; Altonajet does not see or store this critical information on its own systems.
The card information you enter on the payment page, such as card number, expiration date, and CVV, is directly transferred to the relevant bank or payment processor for pre-authorization, and the transaction is processed after approval. In the Altonajet system, only masked versions of your card (such as ****1234) can be stored. This is for convenience in future transactions and as a reference in case of returns/cancellations.
Third-party providers we use for payment processing (e.g., international payment gateways) are obligated to ensure the confidentiality and security of your financial information. As financial institutions, these providers are subject to their own legal regulations (BDDK regulations, PCI DSS standards, etc.) and take all necessary technical and administrative measures to protect sensitive data.
Fraud Prevention: Altonajet takes various measures to protect its users against financial fraud. Two-factor authentication methods such as 3D Secure can be used for payment transactions. In addition, data such as your IP address and device information may be examined by anomaly detection systems during the payment process. If a suspicious payment transaction is detected, the transaction may be stopped or the user may be asked to perform additional verification. These measures are intended to both ensure the security of our customers' credit cards and prevent fraudulent transactions.
Third-Party Payment Providers: Altonajet may partner with payment providers based abroad. For example, a globally used payment infrastructure might be based in Delaware, USA. In this case, your financial data shared during the payment process will be securely transmitted to the relevant provider's servers. Such data transfers are subject to the provisions regarding the transfer of data abroad, as described below.
The Altonajet website and mobile application use cookies and similar tracking technologies to improve user experience and enable certain functions to work. Cookies are small text files that are placed on your device via your browser and help us remember certain information about you when you visit our site.
Types and uses of cookies:
Cookie preferences: When you first access the site, we may ask for your consent for non-essential cookies. You can delete or block cookies through your browser settings. However, completely blocking cookies may cause some functions of the Altonajet platform to not work or may reduce the user experience. Detailed information about our use of cookies and how you can manage your preferences is also provided on our Cookie Policy page.
Similar technologies: In addition to cookies, technologies such as pixel tags (web beacons), local storage areas, or device identifiers can also be used. For example, a pixel related to our email newsletters could show whether the emails we send have been opened or not.
It can help us understand. Data obtained from such technologies are also generally used for statistical purposes and to evaluate service quality.
As Altonajet is a global private jet platform, some of its business processes may be conducted through servers or business partners located abroad. In this context, your personal data collected in Türkiye may be transferred to systems abroad. For example: - The cloud servers hosting our platform may be located in the USA or EU countries.
Altonajet complies with the conditions specified in Article 9 of the KVKK (Law on Protection of Personal Data) when transferring personal data abroad. Your data will only be transferred abroad if: a) you have given your explicit consent, or b) the data is transferred to one of the countries declared by the Board as having adequate protection, or c) a written contract guaranteeing adequate protection is concluded between the data controller in Turkey and the recipient abroad, and the Board's permission is obtained.
In practice, Altonajet's infrastructure utilizes service providers that adhere to globally accepted security and privacy standards. For example, for transfers outside the European Economic Area, contractual safeguards such as the EU Commission's Standard Contractual Clauses (SCC) are employed. Similarly, when working with US-based service providers, compliance with regulations such as Privacy Shield (although Privacy Shield has been discontinued by the EU, new mechanisms that may replace it) is sought whenever possible, or commitments to protection compliant with the Turkish Data Protection Law/GDPR are obtained from these companies.
Example of data transfer: The servers of an infrastructure provider we use for your payment processing may be located in the USA. In this case, your financial data will be transmitted to the USA during the payment process. This transfer is secured by the relevant company's PCI-DSS certifications and data protection commitments. Similarly, if an airline operator is located in Europe, the necessary identification information and flight details for flight booking may be transmitted to that operator; in this case, the operator, which is subject to the EU General Data Protection Regulation, is obliged to protect your data.
If you have any questions about which countries your personal data is transferred to and the data protection conditions in those countries, you can contact us to request detailed information. In cases of international data transfers requiring your explicit consent, your approval will be obtained separately.
Altonajet retains the personal data it processes for the period stipulated in the relevant legislation or for the period necessary for the purpose for which it was processed. At the end of this period, or if the purpose of processing ceases to exist (whichever comes first), the data is securely deleted, destroyed, or anonymized.
For example:
Data Protection Law (KVKK) and relevant communication legislation. They will be destroyed after this period.
We have an internal Data Retention and Destruction Policy regarding data retention periods, and these are implemented in accordance with the periodic destruction schedule stipulated by the Turkish Personal Data Protection Law (KVKK). Within this framework, records whose retention period has expired are systematically deleted during specific periods each year. The destruction process is carried out using technical methods to ensure that the data is destroyed in a way that makes it impossible to recover.
You can contact us at any time to inquire about what data we hold about you and for how long. If you request the deletion of data that we are not legally obligated to retain, we will take the necessary action to fulfill your request (See: User Rights section).
In the scope of) At Altonajet, we respect the rights of personal data owners and provide the necessary mechanisms for them to effectively exercise these rights. In accordance with Article 11 of the Personal Data Protection Law and related legislation, individuals whose data is processed have the following rights:
what data is being processed and the purposes of processing).
is being used in accordance with its purpose.
The right to know to whom it was transferred, other than the other parties.
Objection: The right to object to an outcome that is detrimental to you as a result of the analysis of your processed data exclusively through automated systems (for example, a negative evaluation as a result of profiling).
In addition, under GDPR, if you are an EU citizen or user residing in the EU, you have rights similar to those mentioned above, including the right of access, rectification, erasure (right to be forgotten), data portability, restriction of processing, and refusal of direct marketing. Furthermore, under GDPR, you have the right to lodge a complaint with the relevant supervisory authorities (data protection authorities).
Exercise of Rights: You can contact Altonajet at any time to exercise your rights listed above. You can submit your applications in writing by mail to our company address, or via registered electronic mail (KEP) to our KEP address, by email signed with a secure electronic signature, or by other methods that may be determined in the future. Depending on the nature of your request, you will receive a response as soon as possible, and no later than 30 days. Applications are generally free of charge; however, if the process requires additional costs, fees may be charged in accordance with the tariff determined pursuant to Article 13 of the KVKK (Personal Data Protection Law).
In your application, clearly state your identity and contact information, the subject of your claim, and any supporting documents if possible. For example, if you are requesting a correction to data you believe to be incorrect, providing accurate and up-to-date information will expedite the process.
Altonajet may request verification information from you to confirm that the applicant is the relevant person (e.g., sending a verification code to your registered email address). This is a measure taken to protect the security of personal data and to prevent others from abusing your rights.
The security of your personal data is a top priority for Altonajet. Altonajet implements up-to-date and comprehensive security measures, both technically and administratively. In this context:
Despite all these precautions, it is impossible to claim that any digital environment is “100% secure.” As users, you also have certain responsibilities to protect your personal data: It is important to take basic security steps such as keeping your account password strong, not sharing it with anyone, and logging out on shared computers. Altonajet cannot be held responsible for incidents that may arise from security vulnerabilities outside of its own systems (e.g., your device being infected with a virus, your email account being compromised, etc.).
Altonajet, while conducting its operations internationally, takes care to comply with the data protection regulations of different countries. While full compliance with the Turkish Personal Data Protection Law (KVKK) is aimed for in Turkey, compliance with GDPR provisions is also ensured for users accessing our services from European Union countries. Similarly, compliance with the local data protection laws of other countries (e.g., the UK, Singapore) is ensured when necessary.
The main legal grounds we rely on for processing personal data are:
This Privacy Policy may be updated from time to time in line with changes to our services or developments in legal regulations. If we make a significant change, we will publish the updated policy on our website and application. The "Last Updated Date" will be indicated at the top of the policy, indicating when the changes will take effect. If the changes are substantial and affect users, we may also choose to notify you via email.
Your continued use of our platform after updates will mean that you accept the updated Privacy Policy. Therefore, we recommend that you review the policy periodically.
For any questions, comments, or requests regarding Altonajet's data processing activities or this privacy policy, you can contact us. To reach Altonajet Aviation LLC as the data controller:
Additionally, you can submit your applications under the Personal Data Protection Law (KVKK) in writing via a notary public or registered electronic mail (KEP). For detailed information about the application process and requirements, please visit our website under the "Data Subject Application" section.
You can review the "Form". This form has been prepared to make it easier for you to exercise your rights.
Altonajet takes utmost care regarding privacy and the protection of personal data, and will continue to fulfill all legal and technical requirements to ensure the data security of our valued users.
Issuer (Customer): [Name Surname], Turkish Republic Identity Number / Passport Number: [_], Address: [_]. Authorised Representative (Agent): Altonajet Aviation LLC and its designated authorized representatives, Address: 8 The Green, Suite A, Dover, DE 19901, United States.
Subject: General power of attorney for private jet flight organization and contract procedures.
Hereby, [Name Surname] (hereinafter referred to as "the Client") hereby appoints Altonajet Aviation LLC (hereinafter referred to as "the Agent") as its sole agent with full authority to conduct transactions relating to private aviation services on its behalf. The powers granted to the Agent under this power of attorney are as follows:
1. Flight Organization: Planning the necessary private jet flights on behalf of the client. Making reservations and arranging flight schedules with suitable airlines (private jet operators) for flights requested by the client.
2. Contract Signing: To conclude and sign air transport (charter) contracts with the selected air carrier(s) on behalf of the Customer for the flights requested by the Customer. This includes accepting the transportation terms offered by the operator on behalf of the Customer and signing all necessary documents on behalf of the Customer. 3. Payment and Financial Transactions: Regarding flights approved by the Customer...
To make all payments, including fees, taxes, duties, and similar charges, on behalf of the Customer. For this purpose, the agent will collect the relevant flight costs from the credit card or payment account registered by the Customer in the Altonajet system, transfer them to the operator, and, if necessary, handle refund and cancellation procedures. The agent is also authorized to monitor and verify all receipts, invoices, and financial records while making payment transactions on behalf of the Customer.
4. Operational Arrangements: Handling ground handling, permits, and official procedures required for the flight on behalf of the Client. For example, applying for necessary airport slots and permits for the flight, submitting passenger name lists to the relevant authorities, and following up on any special permits (flight permission, customs declaration, etc.) if applicable. Requesting and arranging additional services such as baggage handling, ground transfer, and special catering on behalf of the Client.
5. Representation and Administrative Procedures: Representing the Client before official institutions and organizations in connection with the above authorizations. Civil aviation authorities, customs
Performing necessary declarations and transactions on behalf of the Customer at locations such as security checkpoints and airport authorities; receiving flight-related documents, tickets, and other paperwork.
The agent shall exercise the powers granted in this power of attorney in accordance with the Client's instructions and in their best interest. Altonajet Aviation LLC also has the authority to instruct third parties (e.g., operator employees or ground handling personnel) when necessary to fulfill the Client's flight requests.
Power of Attorney Validity Period: This power of attorney is __ Until [date] valid until [__ / ]. (Note: If it is issued for a specific flight, it should be stated as follows, for example, "... valid until the completion of the flight [Departure Point – Arrival Point] dated..."). The client may terminate this power of attorney at any time by providing written notice. However, the cancellation of the power of attorney does not affect the validity of transactions carried out by the agent up to the time of cancellation.
Delegation of Authority: The Agent may, if deemed necessary, delegate the powers under this power of attorney, in whole or in part, to a third party (appoint a sub-agent). For example, in an emergency, they may appoint a local representative to carry out these transactions. However, in this case, the Agent will remain liable to the Client for the actions of the sub-agent.
Conclusion: This power of attorney __ On [date], in [city/country] in two copies [__ / has been drawn up and signed by the Client of their own free will. One copy will be kept by the Client, and the other copy will be kept by the Agent. Certified copies may be made for presentation to third parties if required.
The customer acknowledges and declares that they have read and understood the above and hereby authorize Altonajet Aviation LLC to act as their agent within this scope.
Client (Authorized Party) History: __/__/____
[Name Surname] Signature:______________________
Representative (on behalf of Altonajet Aviation LLC) History: __/__/____
[Authorized Representative Full Name] – Title Signature: ______________________
Below is the standard Flight Briefing Form, organized by Altonajet on behalf of the client, containing all the details of a private jet flight. This form will be provided to the client prior to the flight and contains all critical flight information. Please bring this information with you on the day of your flight and contact Altonajet if you have any questions.
Flight Reference Number: [_____]
a. [Passenger 1 Name and Surname] – [Date of Birth or Passport Number]* ·
a. [Passenger 2 Name Surname] – [...] (Note: Passengers must bring their valid passports when boarding the aircraft.)
Onboard [Your special meal request/vegetarian menu] and [your favorite] Your drink/champagne will be provided. Wi-Fi connection [available/not available]. Entertainment system and other comfort equipment are available on board. · Special Notes and Instructions: · [e.g., A baby seat has
been provided for passenger 3.] · [e.g., A pet (a dog named Bella) will
be transported on board, necessary precautions will be taken.] [It has been received.]
[Example: The return flight option is valid for 48 hours, please make your decision when it is finalized] [Notify us.]
· [Other special requests/warnings...].
Customs and Passport Procedures: As your flight is a private flight, you will use the dedicated passport control points in the VIP/General Aviation terminals at both departure and arrival airports. However, please ensure all passengers possess valid passports and visas. Upon arrival, your customs declaration (if applicable) will be processed expeditiously with the assistance of FBO officials.
Security and Safety: All private jet flights may undergo similar screening procedures to those on commercial flights due to safety regulations. Please comply with regulations regarding prohibited items on board (hazardous materials, liquid restrictions, etc.). The flight crew will take all necessary precautions for your safety throughout the flight. A brief safety briefing will be given by the captain prior to takeoff (regarding seatbelt use, emergency exits, aircraft equipment, etc.).
Communication: In case of any delay, change of course, or emergency, our Altonajet flight operations center will inform you and, if necessary, your designated emergency contact person. If you have any problems or change requests before or on the day of your flight, you can contact our 24/7 Altonajet operations hotline ([Operations Tel]).
Please review and verify the accuracy of this information before your flight. If there are any inaccuracies or needs updating, please report them immediately. Altonajet wishes you a pleasant flight and a comfortable and safe journey.